I don't have a home address in the city during the introduction week, which address should I provide?

During your registration, you choose the city where you will have the introduction days. You can only use your bike in the service area of the city. So keep this in mind if you are not going to live in the city of the introduction days.

Example: you live in Brasschaat and you study in Antwerp. During your registration you choose the city of Antwerp. You can use your bike anywhere in Antwerp, but if you go to Brasschaat on the weekend, please note that we cannot guarantee our epic service outside our service area and Brasschaat does not fall under that area.

As long as you choose the right city, we ensure that your bike is ready during the introduction days. Remember to change your address with us as soon as you have an address in your new city.

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