When should I cancel my bike if I don't want to renew my subscription after the 2 months of the introduction weeks deal?
You can cancel your subscription no later than 1 month before the end of your contract. After canceling your subscription, you return your bike to our store. Only when you have submitted your bike, your subscription has actually been terminated and the payment will stop.
Example: you will receive your bicycle during the introduction days on 16 September. Your subscription then runs until 16 November. You can cancel your subscription up to 1 month before the end and return your bike to our store no later than 16 November.
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