I was hit in an accident. What should I do now?

How awful! Hopefully you're fine. There are a few things to keep in mind:

We want to provide you with another bike as quickly as possible. Contact us so we can schedule an appointment.
Any additional costs (depending on the damage) will in the first instance be charged to you, the customer.
Therefore always write down the details of the third party, if it is present, so that you can fill out an accident statement.

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