My bicycle was taken by the municipality to the bicycle depot. What now?

What a pity. You can simply pick up your bike at the depot, don't forget to bring your bike key for this. In addition, you need the frame number, contact us for this.

Are you unable to pick up the bike at the depot? Then we can come by to deliver another bike. We charge € 40 for this service, including delivery and a new lock.

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