I would like to cancel my subscription. How can I do this?
Too bad you are leaving us! You can cancel your subscription yourself, through account.swapfiets.com. Go to 'subscription' and 'cancel subscription'. Keep in mind we have a one month notice period. This means you can use your bike for exactly one month after canceling if the minimum rental period is reached.
In Antwerp, Brussels, Ghent, Leuven, and Mechelen we have a minimum contract period of 6 months unless you picked a subscription that can be terminated monthly.
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