What happens to my subscription if I relocate to a different city?

If you have a subscription with us for a minimum of 6 months, your subscription will start when you receive your Swapfiets. When you want to relocate to a different city, your subscription with a 6 months minimum will just go on as usual. The 6 months period will not start over.

In case your new city does not offer the six-month contract, your original subscription will also remain active. Your contract cannot be changed.

If you have a subscription that can be terminated monthly with us and you want to relocate to a different city, your subscription will just go on as usual. You will not need to pay €15 again.

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