What are the (possible) surcharges for the Deluxe 7 bike?
In case of any damage, loss or theft of the Deluxe Swapfiets, the following surcharges will apply:
Lost bike, double lock (own risk): €60
Lost bike, single lock: €150
Lost bike and key: €450
Lost key: €15
Depot collection: €40
Unjustified swap: €20
Strat-up costs (*): €30
*Start-up costs are charged in the event the renter wants to register for a new subscription within three months after notice of the termination of his previous subscription. In this case an amount of €30 start-up costs will be charged.
In the event of damage and wear and tear to the bicycle other than what can be expected from normal use, (which will be decided by Swapfiets), Swapfiets reserves the right to recover the associated costs from the renter.
Please make sure to contact Swapfiets within 24 hours when any of these situations occur.
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