Possible additional costs

In case of any damage, loss or theft of the Swapfiets, the following surcharges can apply per bike.

In the event of damage and wear and tear to the bicycle other than what can be expected from normal use, such at the discretion of Swapfiets, Swapfiets reserves the right to recover the associated costs from the renter.

This can be maximum the own risk of the bike. Please make sure to contact Swapfiets within 24 hours when any of these situations occur.

The surcharge will be added to the monthly fee and will be included with the next monthly direct debit payment.

Original subscription

  Euro € British Pound £ Danish Krone Kr.
Lost bike, double lock (own risk) €40.00 £40.00 300.00 Kr.
Lost bike, single lock €100.00 £100.00 750.00 Kr.
Lost bike and key €350.00 £350.00 2625.00 Kr.
Lost key €15.00 £15.00 115.00 Kr.
Depot collection €40.00 £40.00 300.00 Kr.
Unjustified swap €20.00 £20.00 150.00 Kr.

*Depot collection in Belgium can be a higher price due to additional municipality fees.

Deluxe subscription

  Euro € British Pound £ Danish Krone Kr.
Lost bike, double lock (own risk) €60.00 £60.00 450.00 Kr.
Lost bike, single lock €150.00 £150.00 1125.00 Kr.
Lost bike and key €450.00 £450.00 3375.00 Kr.
Lost key €15.00 £15.00 115.00 Kr.
Depot collection €40.00 £40.00 300.00 Kr.
Unjustified swap €20.00 £20.00 150.00 Kr.

*Depot collection in Belgium can be a higher price due to additional municipality fees.

Power 7 subscription

  Euro € British Pound £ Danish Krone Kr.
Lost bike, double lock (own risk) €220.00 £220.00 1650.00 Kr.
Lost bike, single lock €320.00 N/A N/A
Lost bike and key €1,500.00 £1500.00 11.250.00 Kr.
Lost key (per key) €15.00 £15.00 115.00 Kr.
Own risk battery €500.00 £500.00 3000.00 Kr.
Depot collection €40.00 £40.00 300.00 Kr.
Unjustified Swap €20.00 £20.00 150.00 Kr.
Lost charger €65.00 £65.00 487.5 Kr.

*Depot collection in Belgium can be a higher price due to additional municipality fees.


Power 1 subscription

  Euro € British Pound £ Danish Krone Kr.
Lost bike, double lock (own risk) €160.00 £160.00 1200.00 Kr.
Lost bike, single lock €260.00 N/A N/A
Lost bike and key €1,150.00 £1150.00 8625.00 Kr.
Lost key €15.00 £15.00 115.00 Kr.
Own risk battery €350.00 £350.00 2812.50 Kr.
Depot collection €40.00 £40.00 300.00 Kr.
Unjustified Swap €20.00 £20.00 150.00 Kr.
Lost charger €65.00 £65.00 487.5 Kr.

*Depot collection in Belgium can be a higher price due to additional municipality fees.


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